FAQ

Eco Alternative Jewellery is a leading bullion trading company based in the UAE. We specialize in various services related to precious metals, including risk management, refining, secure storage, and global delivery. Our mission is to provide comprehensive solutions to individuals and businesses looking to invest in and trade precious metals.

You can easily get in touch with Eco Alternative Jewellery by visiting our "Contact Us" page on the website. There, you'll find our phone number, email address, and a contact form. Feel free to reach out to us with any questions or inquiries you may have, and our friendly team will be happy to assist you.

Absolutely! At Eco Alternative Jewellery, we understand the importance of authenticity when it comes to precious metals. All our bullions are sourced from reputable suppliers and undergo rigorous testing to ensure their authenticity and purity. We prioritize maintaining the highest industry standards, providing you with genuine and reliable products.

Accessing your stored bullions is convenient and secure. As an Eco Alternative Jewellery client, you'll receive a unique identification code or key that grants you exclusive access to our secure storage facility. Simply present your identification code or key to our authorized personnel, and they will assist you in retrieving your bullions.

Yes, Eco Alternative Jewellery offers a buyback program for precious metals. If you wish to sell your bullions, simply contact our team, and we will guide you through the process. We strive to provide competitive prices and ensure a smooth and transparent transaction for all our clients.

At Eco Alternative Jewellery, we prioritize the security of your assets. Our secure storage facilities and safety deposit vaults are equipped with advanced surveillance systems, state-of-the-art access controls, and round-the-clock security personnel. We also offer comprehensive insurance coverage to provide an extra layer of protection for your valuable investments.

Yes, we offer protected delivery services for bullions worldwide. Whether you're located in the UAE or any other country, our experienced team ensures secure and timely delivery of your precious metals. We employ robust security protocols and utilize specialized transportation methods to safeguard your assets throughout the delivery process.